Share data as a deliverable to grow your business.
The under-estimated outward benefit of reefer monitoring.
Ensuring customer satisfaction is crucial for the success of any business. Remote reefer monitoring (RRM), which is typically seen as an internal benefit for terminal operations, can also be approached as a means of helping customers. By implementing a reefer monitoring system, companies can provide value-added benefits that build trust. This can help keep existing customers happy and attract new ones to your business.
​Manual inspections of reefers are often inefficient due to human errors, such as inaccurate data entry, collection delays, or inconsistent data collection. Automating this process improves the accuracy of the collected data and creates time-stamped historical records that can be shared.
Real-time monitoring of each refrigerated container’s condition empowers terminal operators to react quickly to changes in reefer status. This ensures that containers are promptly connected to power and temperature deviations are addressed. Additionally, when connected to a TOS, set point comparisons between the booking values and actual reefer conditions are easily verified. These efforts reduce the risk of failures while the reefer is in the terminal’s possession, which, in turn, reduces insurance claims losses.
Detailed reports of every reefer moving through the port tell a story that showcases the terminal’s handling of cargo. Sharing this information with cargo owners builds trust that their perishable cargo is being handled correctly, which can lead to long-term relationships. Terminals can use collected data as a deliverable to provide added value to prospective clients. This marketing deliverable showcases their ability to handle customer cargo safely and with reduced risks. Providing this level of service gives customers peace of mind, knowing their cargo is in good hands.
RTE’s proven reefer monitoring technologies provide the means to increase operational efficiencies that are not only good for the terminal but allow the savvy operator a means to grow their reefer operation.
To learn how reefer monitoring can deliver the data you need for greater efficiency and increased business opportunity, contact RTE.
Find out more by reading these articles.
- What is remote reefer monitoring?
- The case for site-based reefer monitoring.
- How does remote reefer monitoring work?
- What are the benefits of remote reefer monitoring?
- How to choose a reefer monitoring system.
Contact RTE to learn how a customized remote reefer monitoring solution can help your reefer terminal provide better value and grow.
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