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Refrigerated Transport Electronics, Inc. is committed to protecting the privacy of those who use our website, and the confidentiality of any personal information or details submitted or provided to it.

This privacy policy sets out how Refrigerated Transport Electronics, Inc. uses and protects any information that you give us when you use this website.

Refrigerated Transport Electronics, Inc. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Refrigerated Transport Electronics, Inc. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 12/10/2021.

What we collect

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and for the following reasons:

  • Operations: We may use your information for internal record keeping and providing services and information that you request.
  • Improvements: We may use the information to improve our services.
  • Communications: We may periodically send promotional emails about new services, special events, or other information which we think you may find interesting using the email address which you have provided. You have the ability to opt-out of receiving any promotional communications as described below under “Your Choices”.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Privacy of Children

This website is not intended for the use of children. We do not knowingly collect or solicit information from anyone under 18 and will delete all collected information if inadvertently obtained.

How we use cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify the use of certain website pages. This helps us analyze data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and the data is removed from the system.

Overall, cookies help us provide a better website by monitoring which pages you find useful and which you do not. However, a cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

Google Analytics, a service product of Google, Inc (“Google”), is used on this site to provide better content and user experience. Google uses cookies to analyze user interaction with this website and compile reports on this activity. Information such as user I.P. addresses is stored on servers within the U.S. Google will not associate your I.P. address with any other data stored on Google servers. Using this website, you agree to Google’s use and process of your data as described here. You may download the Google Analytics Opt-out Browser Add-on to prevent your data from being used by clicking on the following link: https://tools.google.com/dlpage/gaoptout?hl=en

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, doing so may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

This website uses Google Maps, a service of Google Inc. (“Google”), to display location information. You can view the Terms of service for the use of Google Maps at: https://www.google.com/intl/en_uk/help/terms_maps/ 

Controlling your personal information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Data Retention

We will only retain your personal information for as long as is needed to fulfill the purposes for which it was originally collected unless otherwise required by law.

Updates to this policy

This Privacy Policy may, from time to time, be amended to reflect ongoing changes to internet privacy developments.

Your Choices

If you would like a copy of the information held on you please write to Refrigerated Transport Electronics, Inc., 1 West Center Street, McGraw, New York 13101 USA. If you believe that any information that we are holding on you is incorrect or incomplete, or you would like to be removed, please write to or email us at info@rte-usa.com as soon as possible. We will promptly address your request.