The Art of Communicating Reefer Yard Work Orders

The Art of Communicating Reefer Yard Work Orders

Cutting through the noise to deliver better results.

As you know, timing is everything when managing refrigerated containers. Quickly plugging them into electrical connections is essential for cargo safety. Making sure they’re unplugged before moving may prevent some serious issues. Drive-offs while still plugged in can break power cables, damage reefer plugs and outlets, and even create electrical hazards. Has something like this ever happened in your yard?

But time is ticking, and the reefer is getting closer to being pulled from the rack. How can you get the attention of your team in the yard?

The reality is they’re likely already handling many other tasks. With numerous notifications hitting their phones, the critical unplug work order you sent them may have been missed or set aside until other tasks are completed. Sending more texts or calling them via radio or phone is inefficient and may only create confusion and further delays.

Whether you call it alert fatigue, notification fatigue, or alarm fatigue, the consequence remains unchanged. When your team is inundated with a barrage of repetitive messages, they inevitably become numb to their significance. This desensitization can lead to critical information being overlooked or ignored.

Managing reefer container alerts.

To effectively tackle this challenge, it is vital to develop strategies that help distinguish important messages from the surrounding noise, ensuring they are received, prioritized and acted upon with the urgency they deserve.

Imagine communicating with your team using powerful visual cues instantly grabbing their attention, much like a lighthouse guiding ships to safety. This concept would allow you to convey important messages or alerts in a way that goes beyond your typical communication methods.

Whether it’s a critical command to connect to or disconnect a reefer from power, a reefer alarm, or something else, this signal should zero in on what’s important to ensure your message is seen and understood.

This capability is within your GRASP.

RTE’s GRASP reefer monitoring with BEACON technology delivers bright LED signals from each affected reefer slot, specifically designed to get your team’s attention. This innovative system uses color-coded visual messaging to convey essential information instantly and at a glance.

For instance, it alerts your team to critical events, such as when a reefer unit needs to be plugged in or unplugged, notifies them of active alarms, and highlights reefers that require special manual inspections. BEACON’s straightforward and distinct visual cues enhance safety and streamline communication, ensuring that your team can respond promptly to any situation, such as the need to unplug specific reefers before they get moved.

As time passes, it becomes more imperative that the assigned reefers be unplugged more quickly. BEACON’s customizable design allows management to configure LED signals to flash intermittently when the time to departure reaches a specific value, such as a 30-minute window. This helps your team recognize time-critical events and commands more quickly.

As part of the GRASP reefer monitoring platform, BEACON delivers the same reliable temperature data collection and remote setpoint control capability RTE has delivered to over 100 terminals worldwide.

Hands-free work order automation

GRASP software simplifies the entire work order process by automatically handling everything for you. It takes TOS-generated lists—such as departure schedules—and seamlessly converts them into actionable work orders that your team can easily track and execute.

In addition, GRASP ensures timely communication by sending notifications to your team members about critical updates and tasks. GRASP also ensures that BEACON’s LED status reflects real-time information, clearly indicating the current operational state. This multi-faceted approach simplifies your workflow and improves accuracy and response times when managing reefer shipments.

GRASP instantly detects when yard personnel respond to the work order and have unplugged the affected reefer. It automatically turns off BEACON’s signal and notifies management that the action has been completed. All operations are digitally time-stamped and documented.

This innovative hands-free automation significantly enhances terminal efficiency by streamlining operations and reducing manual errors. A comprehensive verification process ensures consistently positive outcomes, contributing to overall reliability in handling reefer containers.

Are you ready to cut through the noise?

You can choose to build your next GRASP reefer monitoring system from the ground up using advanced BEACON technology or upgrade a current RRCE-D monitoring environment to incorporate the latest features and improvements.

For more information on how our solutions can optimize your terminal operations and improve your monitoring capabilities, please contact RTE. We would be happy to assist you in selecting the right system for your needs.

Take the next step to realizing the benefits of visual reefer monitoring.

As you know, timing is everything when managing refrigerated containers. Quickly plugging them into electrical connections is essential for cargo safety. Making sure they’re unplugged before moving may prevent some serious issues. Drive-offs while still plugged in can break power cables, damage reefer plugs and outlets, and even create electrical hazards. Has something like this ever happened in your yard?

But time is ticking, and the reefer is getting closer to being pulled from the rack. How can you get the attention of your team in the yard?

The reality is they’re likely already handling many other tasks. With numerous notifications hitting their phones, the critical unplug work order you sent them may have been missed or set aside until other tasks are completed. Sending more texts or calling them via radio or phone is inefficient and may only create confusion and further delays.

Whether you call it alert fatigue, notification fatigue, or alarm fatigue, the consequence remains unchanged. When your team is inundated with a barrage of repetitive messages, they inevitably become numb to their significance. This desensitization can lead to critical information being overlooked or ignored.

Managing reefer container alerts.

To effectively tackle this challenge, it is vital to develop strategies that help distinguish important messages from the surrounding noise, ensuring they are received, prioritized and acted upon with the urgency they deserve.

Imagine communicating with your team using powerful visual cues instantly grabbing their attention, much like a lighthouse guiding ships to safety. This concept would allow you to convey important messages or alerts in a way that goes beyond your typical communication methods.

Whether it’s a critical command to connect to or disconnect a reefer from power, a reefer alarm, or something else, this signal should zero in on what’s important to ensure your message is seen and understood.

This capability is within your GRASP.

RTE’s GRASP reefer monitoring with BEACON technology delivers bright LED signals from each affected reefer slot, specifically designed to get your team’s attention. This innovative system uses color-coded visual messaging to convey essential information instantly and at a glance.

For instance, it alerts your team to critical events, such as when a reefer unit needs to be plugged in or unplugged, notifies them of active alarms, and highlights reefers that require special manual inspections. BEACON’s straightforward and distinct visual cues enhance safety and streamline communication, ensuring that your team can respond promptly to any situation, such as the need to unplug specific reefers before they get moved.

As time passes, it becomes more imperative that the assigned reefers be unplugged more quickly. BEACON’s customizable design allows management to configure LED signals to flash intermittently when the time to departure reaches a specific value, such as a 30-minute window. This helps your team recognize time-critical events and commands more quickly.

As part of the GRASP reefer monitoring platform, BEACON delivers the same reliable temperature data collection and remote setpoint control capability RTE has delivered to over 100 terminals worldwide.

Hands-free work order automation

GRASP software simplifies the entire work order process by automatically handling everything for you. It takes TOS-generated lists—such as departure schedules—and seamlessly converts them into actionable work orders that your team can easily track and execute.

In addition, GRASP ensures timely communication by sending notifications to your team members about critical updates and tasks. GRASP also ensures that BEACON’s LED status reflects real-time information, clearly indicating the current operational state. This multi-faceted approach simplifies your workflow and improves accuracy and response times when managing reefer shipments.

GRASP instantly detects when yard personnel respond to the work order and have unplugged the affected reefer. It automatically turns off BEACON’s signal and notifies management that the action has been completed. All operations are digitally time-stamped and documented.

This innovative hands-free automation significantly enhances terminal efficiency by streamlining operations and reducing manual errors. A comprehensive verification process ensures consistently positive outcomes, contributing to overall reliability in handling reefer containers.

Are you ready to cut through the noise?

You can choose to build your next GRASP reefer monitoring system from the ground up using advanced BEACON technology or upgrade a current RRCE-D monitoring environment to incorporate the latest features and improvements.

For more information on how our solutions can optimize your terminal operations and improve your monitoring capabilities, please contact RTE. We would be happy to assist you in selecting the right system for your needs.

Take the next step to realizing the benefits of visual reefer monitoring.